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This is important because your answer can make a difference. If you solve a customer's problem, it's very likely that they will come back to you when they need your product or service again. the review. So when your potential customers read the comments under your business card and believe me, they will certainly start with the negative ones , they will notice how important it is for you to satisfy the buyers that you do not leave the user, but try to solve the situation.
Automation of the feedback process Since reviews play such a big role in positioning your business in local results, it's worth thinking about automating the acquisition Job Function Email List of reviews from your customers. Thanks to this, your company will quickly increase its visibility in the search engine and on the Google Map, and thus increase profits. Rating Captain is a solution that will send requests to your customers after they receive their order or use your services.
This will save you a lot of time. However, the Rating Captain application is not only for sending invitations, you can use it to monitor opinions on various portals , all from one tool. However, getting reviews is the first step in managing reviews. In addition, opinions should be analyzed, which is why in Rating Captain you will find a panel where your customers' comments will be analyzed in terms of sentiment and the degree of customer dis satisfaction.
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發表於 2023-11-27 13:28:14