Encourage repeat business
The hotel can use this feedback to further improve the guest experience. For example, it can continue to provide special accommodations to guests who need an improved stay.
Guests who leave positive reviews about your hotel are more likely usa whatsapp numberto return, especially when they see that you acknowledge and act on customer feedback.
Satisfied guests are likely to recommend your hotel to others, which helps drive repeat business and referrals.
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Gain a competitive advantage
Positive reviews can help your hotel stand out from the competition. This can increase the chances that travelers will choose your hotel over others.
For example, let’s say a family is going on vacation to Disney World. They are considering two hotels: yours and a competitor’s. They like both options, including amenities, proximity to major attractions, and other factors that make the choice difficult.
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